FSB Workforce Solutions recruits, trains, and manages dedicated medical intake coordinators, telehealth support staff, and pharmacy partnership specialists — reporting into a named account manager, with healthcare-aware handling built into every workflow.
What's included
Every engagement is built around your intake volume, patient population, and compliance requirements — not a generic support template.
Dedicated coordinators managing patient intake, scheduling, and documentation against your specific workflows.
Support staff trained on your telehealth platform, handling patient-facing coordination and follow-up.
Specialists supporting pharmacy partnership coordination and related administrative workflows.
Processes built with HIPAA-aware and GDPR-aware practices for US, UK, and EU-facing healthcare work.
How it starts
We map your intake volume, current operational gaps, and the compliance standards the role needs to meet.
We build the workflows, documentation standards, and reporting structure around your systems.
Your coordinator or team goes live, with a dedicated account manager overseeing performance.
FAQ
Get Started
Tell us about your intake volume and current gaps. We'll come to the call with a point of view, not a pitch deck.